Link Logistics · 6 hours ago
Principal Business Analyst, Real Estate Technology
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Responsibilities
Collaboratively define and document functional and technical requirements and specifications, business processes, workflows, and reporting outputs
Lead design and review sessions with technical and business staffs, including all levels of management
Quickly understands the business issues and data challenges of a wide range of operational systems
Elicit requirements using requirements workshops, focus groups, interviews, surveys, document analysis, etc.
Critically evaluate information gathered from multiple sources and distinguish user requests from the underlying true needs
Identify gaps in business requirements and document those issues
Define and document detailed integration using a variety of data exchange patterns for both point to point and middleware integrations
Participate in business-led change management processes
Deliver high-quality projects on time and on budget
Develop and execute functional test plans with business subject matter experts
Develop user acceptance test (UAT) plans and tools, and manage the UAT process
Ensure test results are identified, documented, tracked, reported, and resolved in a timely manner
Communicate technical and process changes to development team
Assist in management of project deadlines and schedules
Communicate and apply project standards
Manage resources in accordance with project schedule
Consistently deliver high-quality services
Develop training, reference guides, and product support materials
Maintain thorough knowledge of customer segments and customer needs
Maintain thorough understanding of product features and functionality
Coordinate customer input and feedback activities, including steering committees, user groups, and ongoing communication
Qualification
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Required
Bachelor’s degree
7-10 years of relevant experience
Experience in managing simultaneous complex tasks from inception to successful completion
Experience in real estate Industry
Strong analytical and problem-solving skills required, including an understanding of how to interpret customer requests and translate them into application and operational requirements
Familiarity with real estate technology, business intelligence platforms, data warehouse technology, enterprise integration architecture, and analytical reporting tools and concepts
Relationship management and communications
Excellent attention to detail
Self-motivated, able to set priorities and work autonomously
Customer service focus
Strong technical skills with the ability to learn new applications quickly
Knowledge of real estate industry
Preferred
Six Sigma certification or exposure