Facilitate · 8 hours ago
Account Executive
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Computer Software
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Responsibilities
Identify, engage, and build relationships with prospective clients across the U.S. market, positioning Facilitate’s solutions as the preferred choice.
Manage the end-to-end sales process, from lead generation and qualification to closing deals, ensuring a seamless and professional client experience.
Serve as the primary point of contact for the U.S.-based clients, fostering trust and ensuring customer satisfaction to encourage repeat business and referrals.
Gather and analyze market trends, customer feedback, and competitor insights to inform sales strategies and positioning.
Work closely with the Perth-based leadership and support teams to align U.S. sales efforts with Facilitate’s global vision and objectives.
Maintain accurate sales data, pipelines, and forecasts to inform leadership and support strategic decision-making.
Assist in contract discussions and compliance review, addressing initial questions on SaaS agreements and working with our legal team as necessary.
Conduct basic product demos, with the ability to coordinate in-depth technical demos with our support team when needed.
Represent Facilitate at industry and partner events, trade shows, and networking opportunities to build brand awareness and generate leads.
Qualification
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Required
5+ years of B2B sales experience, preferably in SaaS or technology solutions.
Experience selling into enterprise-level accounts with complex sales cycles.
Proven track record of meeting and exceeding sales quotas.
Familiarity with U.S. business culture and market dynamics.
Knowledge of the energy or healthcare markets in the U.S. is highly advantageous.
Experience in developing sales strategies for new markets is a plus.
Proficient in Hubspot as a CRM tool.
Strong presentation and communication skills, both verbal and written.
Ability to work independently as the sole U.S. sales representative while staying aligned with global leadership.
Comfortable navigating ambiguity and building processes from scratch.
Strong networking skills to connect with decision-makers and build long-term partnerships.
Demonstrated ability to sell to mid-to-senior-level executives.
Bachelor’s degree in business, marketing, or a related field; equivalent work experience considered.
Willingness to travel domestically (~50%) as needed to meet clients and attend events.
Open to working across time zones to collaborate with global teams.