Integrated Operations Center Engineer (Remote — Texas) @ Voltera | Jobright.ai
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Integrated Operations Center Engineer (Remote — Texas) jobs in Austin, TX
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Voltera · 16 hours ago

Integrated Operations Center Engineer (Remote — Texas)

positionAustin, TX
timeFull-time
remoteRemote
seniorityMid Level
money$26/hr - $43/hr
date4+ years exp
ftfMaximize your interview chances
Transportation Logistics Supply Chain and Storage

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Responsibilities

Proactively monitor energy & charging assets for faults, errors, and/or irregularities.
Remotely diagnose and troubleshoot issues.
Coordinate vendor support to resolve issues within contractual SLAs.
Provide phone support to customers, vendors, and field service personnel.
Collaborate with third party vendors and customer organizations to coordinate issues response and resolution.
Assist in organizational process refinement.
Leverage ticketing system and CMMS to troubleshoot, diagnose and resolve issues impacting energy & facilities related systems/equipment.
Perform additional responsibilities as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

EVSE network operationsTicket management toolsEV charging technologyCross-functional collaboration

Required

Undergraduate degree or equivalent years of experience
4+ years of experience, 2+ of which in an EVSE network operations (NOC) environment
Experience using ticket and work order management tools (e.g. Zendesk, Salesforce, Service Now, etc.)
Understanding of EV charging technology and system architecture
Excellent written and oral communication skills
Ability to work cross-functionally to resolve complex problems
Must be available to work a flexible schedule, including weekends and holidays, based on business needs

Benefits

Medical/vision/dental insurance
Matching 401(k)
Paid vacation time
EV incentive

Company

Voltera

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Voltera is a Transportation, Logistics, Supply Chain and Storage industry.
dateFounded in 2022
location
Palo Alto, California, USA
people-size11-50 employees
web-link
https://www.volterapower.com/

Funding

Current Stage
Early Stage
Total Funding
$109.6M
Key Investors
Federal Highway Administration
2024-08-13Debt Financing· $100M
2024-04-26Grant· $9.6M

Leadership Team

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Matt Horton
Chief Executive Officer
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Pack Janes
Strategic Investments & Partnerships
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