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Company

Sourcewell · 9 hours ago

IT Product Owner - Salesforce

United States

Full-time

Remote

Senior Level, Lead/Staff

$107K/yr - $149K/yr

10+ years exp

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Responsibilities

Lead the Salesforce product development team in creating the product road map.

Administer Salesforce product backlog prioritization for the successful scheduling and completion of backlog items.

Define the vision for the team’s product.

Collaborate with senior leadership and other key stakeholders regularly to identify opportunities for maximum product utilization.

Automate, optimize, and improve organization-wide efficiency and effectiveness in usage of Salesforce and related processes.

Lead efforts to develop and grow Salesforce embracement.

Provide leadership within Salesforce project team, including team ceremonies, sprint planning, backlog refinement, demos, etc.

Lead design and configuration to optimize the user experience for Salesforce business functions.

Mentor product development team in best practices to optimize team efficiencies.

Manage Workday releases by understanding and prioritizing potential enhancements.

Responsible for the end-to-end management of Salesforce deliverables and is accountable for the project scope, schedule, budget, and overall quality of project delivery.

Works with project sponsor and stakeholders across all phases of the project lifecycle including initiation, planning, execution, risk mitigation, monitoring and control, and closure.

Effectively collaborates with team to mitigate risks and proactively supports planned and/or unplanned needs.

Manages ongoing deliverables and determines appropriate priority of day-to-day tasks.

Lead requirements gathering to formulate business specifications which drive at the core of the business problem to be solved.

Maintain understanding of strategic business objectives.

Assist the technical team in analyzing and translating business requirements.

Assist quality assurance team or SMEs with conducting testing and documenting results, as needed.

Document business processes, create training guides, and conduct end user training.

Other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesforceProduct OwnershipBusiness AnalysisProject ManagementAgileWaterfallAzure DevOpsJIRASmartsheetsQuality AssuranceBusiness SpecificationsTraining GuidesUser Experience DesignOperational KnowledgeDocumentationMentoring

Required

Bachelor’s degree in information technology or related field AND a minimum of ten years’ experience in a combination of quality assurance, business analysis, project management, and product ownership.

A combination of IT related post-secondary and/or professional education and demonstrated relevant work experience in a combination of quality assurance, business analysis, project management, and product ownership, equivalent to a total of fourteen years.

Ten years’ experience with some the following project management tools: Azure DevOps, JIRA, and Smartsheets.

Seven years’ experience with various software development approaches including agile and waterfall.

Three years’ experience as a Product Owner of Salesforce, including configuration experience.

Strong business process/operational knowledge (e.g., customer service, inventory management, procurement, accounting)

Preferred

Master’s degree in information technology or related field and fourteen years’ experience in a combination of quality assurance, business analysis, project management, and product ownership.

Twelve years’ experience with some the following project management tools: Azure DevOps, JIRA, and Smartsheets.

Nine years’ experience with various software development approaches including agile and waterfall.

Five years’ experience as a Product Owner of Salesforce.