eResources ยท 7 hours ago
IT Systems Engineer
United States
Full-time
Remote
Senior Level, Lead/Staff
$70K/yr - $80K/yr
10+ years exp
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Responsibilities
Manage and maintain core technology systems
Assist in the technical design and recommendation of internal and client services
Assist team members with escalated service tickets and questions
Keep assigned tasks up to date in tracking tools
Responsible for maintaining, improving, and reporting role KPIs to Director of Engineering
Operate as a technical resource on projects tasks as necessary
Qualification
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Required
10+ years experience with Microsoft Windows server and desktop operating systems
5+ years experience with designing and troubleshooting complex network technologies
5+ years working in an MSP environment
Strong self-motivator
Familiarity with vulnerability assessment tools and practices
Strong problem-solving skills and the ability to explain technical concepts to non-technical stakeholders.
Strong written and verbal communication skills
Reliable form of transportation, valid driver's license, and proof of insurance that meets the minimum requirements for your State.
Preferred
2- or 4-year degree in a Computer Science/Engineering area of study
Microsoft/Apple/CompTIA certifications (A+, N+, Security +, MCP, ACP)
Mac OS X troubleshooting & integration into Windows networks
Microsoft Windows Server: 10 years
Microsoft 365 SaaS: 5 years
working in an MSP environment: 5 years
Benefits
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Company
eResources
eResources is a content management, web development and outsourced IT solutions provider company.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Clark
Chief Marketing Officer
Steve Sirag
Chief Information Security Officer
Company data provided by crunchbase
