Smart IT Frame LLC ยท 6 hours ago
Manhattan OMS Consultant (L2/L3 support)
United States
Contract
Remote
Senior Level
7+ years exp
Maximize your interview chancesBusiness DevelopmentConsulting
Hiring Manager
VENKATESH G
Insider Connection @Smart IT Frame LLC
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Responsibilities
We are seeking for Manhattan OMS (Order Management System) Consultant with atleast 7+ years of experience.
The consultant is responsible for providing L2/L3 support for Manhattan OMS, ensuring the smooth operation of order management processes in a retail, distribution, or e-commerce environment.
The Support Consultant is responsible by ensuring that the OMS system integrates seamlessly with other business applications and should also take care of system maintenance and providing recommendations for system improvements to optimize business operations.
Minimum of 7+ years in IT project experience, with at least 3+ years of experience in Retail Manhattan OMS production support within the retail industry.
Strong experience with Manhattan OMS, including system administration, configuration, and troubleshooting.
Understanding of retail and distribution business processes, including order fulfilment, inventory management, and logistics.
Understanding of order management workflows, inventory management, and supply chain processes.
Proven experience in working on complex IT projects in a production environment, particularly in the retail sector.
Experience in handling critical production incidents, troubleshooting complex issues, and leading post-incident reviews.
Provide L2/L3 support for issues related to Manhattan OMS, handling more complex problems escalated from L1 support teams.
Troubleshoot, analyse, and resolve OMS-related issues such as order processing error.
Qualification
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Required
At least 7+ years of experience in IT project experience
At least 3+ years of experience in Retail Manhattan OMS production support within the retail industry
Strong experience with Manhattan OMS, including system administration, configuration, and troubleshooting
Understanding of retail and distribution business processes, including order fulfilment, inventory management, and logistics
Understanding of order management workflows, inventory management, and supply chain processes
Proven experience in working on complex IT projects in a production environment, particularly in the retail sector
Experience in handling critical production incidents, troubleshooting complex issues, and leading post-incident reviews
Provide L2/L3 support for issues related to Manhattan OMS, handling more complex problems escalated from L1 support teams
Troubleshoot, analyse, and resolve OMS-related issues such as order processing error
Company
Smart IT Frame LLC
Smart IT Frame stands as a leading NMSDC-certified IT Solutions and Servicing company, founded in 2012 with headquarters in Somerset, New Jersey.
501-1000 employees
H1B Sponsorship
Smart IT Frame LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (7)
2022 (12)
2021 (6)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Murali Kulala
Chief Executive Officer
Company data provided by crunchbase
