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Company

Unbabel · 10 hours ago

Director of Technical Integrations

United States

Full-time

Remote

Director/Executive

$157K/yr - $157K/yr

8+ years exp

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Artificial Intelligence (AI)B2B

Comp. & Benefits

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Responsibilities

Reviewing the M&A pipeline to identify potential acquisition and sell targets.

Supporting the acquisition process through technical and workflow assessments at the outset of the due diligence phase, refining the assessment as the deal matures.

Working in partnership with key stakeholders at Unbabel and the acquired business to deliver on integration activities.

Performing consultation activities with acquired and new customers for business improvement and process change, including coordination and management of process and technical implementation to align the customer's localization processes with Unbabel.

Advising on and influencing migration activities to ensure the migration of customers is successfully achieved to the highest standards and best practices.

Analyzing and determining new externally built integrations for new organic customers, through consultation with Partnerships and Revenue.

Building and maintaining external integrations through consultation with Product teams.

Managing all phases of a technical integration from initiation to completion, including deployment and handover to business as usual, delivering all assigned tasks to agreed scope, time, and quality, through consultation with the Integration Delivery team.

Acting as central point for coordinating all external integrations and facilitation of cross functional processes so that external integrations are delivered to customers in an integrated fashion across the business.

Managing the ecosystem of external developers.

Qualification

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Localization project managementMachine translationAPI integrationLanguage Asset engineeringGILT frameworkContent parsing toolsMarket CAT toolsContent management systemsWeb service technologiesData interchange formatsAPI documentationAPI testing toolsError handling mechanismsAPI versioningBusiness improvement consultingTechnical workflow assessmentsStakeholder managementExternal developer managementTechnical migration planning

Required

Local, regional, national, and international travel comprising approximately 20% of worktime to visit customers, attend conferences, and visit company hubs around the world.

8 years of experience in a localization consulting or localization management position.

Experience must include 5 years with each of the following:

Managing localization projects and all project staff.

Consulting on business improvement and process change.

Applying machine translation (training models, seq2seq, tensorflow, alignment) to large enterprise workflows to reduce cost, improve speed, and maintain or improve quality.

Using Language Asset engineering - Translation Memory (TM) segmentation algorithms, TM alignment, terminology propagation, and machine translation training.

Using the GILT framework for internationalization practices and standards.

Using content parsing tools and frameworks including XMLUtils and Okapi.

Using existing market CAT tools including XTM, RWS Trados, RWS Worldserver, StarTransit, MemoQ, Transifex, SmartCat, and Phrase.

Using content management systems and data handling tools including Contentful, ContentStack, Hubspot, Demandware, Marketo, and SF Marketing Cloud.

Using web service technologies including SOAP, GraphQL, and WebSocket.

Integrating and connecting various APIs into existing systems; designing, developing, and maintaining RESTful APIs; and creating comprehensive and clear API documentation for developers and stakeholders.

Using data interchange formats including JSON and XML.

Implementing secure authentication and authorization mechanisms for APIs.

Testing APIs for functionality, reliability, and performance using tools such as Postman or Swagger.

Designing robust error handling mechanisms to ensure graceful degradation in case of API issues.

Implementing API versioning to manage changes and updates effectively.