Cardinal Health · 7 hours ago

Sr. Specialist, Learning Development and Delivery - Nationwide

Illinois, United States

Full-time

Remote

Entry, Mid, Senior Level

$56K/yr - $80K/yr

2+ years exp

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Responsibilities

Possesses an outstanding virtual (vILT) facilitation skill set; a true extrovert with amazing relationship building and people skills; extraordinary ability to provide a welcoming environment for our new hires and to contribute to our new employee experience

Supports the training and skills improvement of new and existing employees of a call center hub

Provide vILT as needed in alignment with an aggressive release schedule

Support Learning Business Partner on deploying learning strategy

Evaluate learning results; suggest modifications to curriculum as needed

Create and update job aids, presentations, user and quick reference guides, and assessments as needed

Remains current on training industry trends and incorporate them into training strategies as appropriate

Desire and ability to grow Learning Business Partner skill set (identifying training opportunities, consulting with client on business goals, and performance improvement mindset); open to feedback and coaching from learning leadership and the business

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Virtual facilitationIn-person facilitationAdult learning theoriesMicrosoft Office ProficiencyStrategic thinkingZoomInstructional design theoryMeasurement methodsEvaluation methodsCoaching

Required

Supports the training and skills improvement of new and existing employees of a call center hub

Provide vILT as needed in alignment with an aggressive release schedule

Support Learning Business Partner on deploying learning strategy

Evaluate learning results; suggest modifications to curriculum as needed

Create and update job aids, presentations, user and quick reference guides, and assessments as needed

Remains current on training industry trends and incorporate them into training strategies as appropriate

Strategic thinking to ensure learning experiences are designed and delivered to address learners with various levels of program/product/industry knowledge/education

Demonstrates knowledge of adult learning theories, principles and concepts, andragogy, instructional design theory, measurement and evaluation methods

Microsoft Office Proficiency

Ability to work in a fast-paced, collaborative environment and deliver quality results within aggressive timeframes

Willingness to travel up to 10%

Must be willing to work Central Time Zone business hours