Home Health Focus AI · 8 hours ago
Call Center Supervisor - Imaging
United States
Full-time
Remote
Entry, Mid Level
2+ years exp
Maximize your interview chancesComputer Software
Insider Connection @Home Health Focus AI
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Lead and manage a team of 15 - 18 Imaging Workflow Coordinators
Foster an encouraging and morale-building environment for team members
Drive performance aligned with the goals of the Enterprise Imaging Access Center
Strategically enhance the patient/client and employee experience
Implement process improvements to streamline operations
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Minimum of 2+ years of experience in a field related to radiology and/or sonography
Familiarity with telematics platform and call center technology
Experience in call center operations
Strong leadership skills and ability to manage a remote team effectively
Preferred
Bachelor’s Degree preferred
Previous experience in imaging call center operations
Knowledge of call center technology and processes
Experience in driving performance metrics and quality improvement initiatives
Strong strategic thinking and problem-solving skills
Proven ability to enhance patient and employee experiences
Benefits
Comprehensive benefits package including medical, dental, and vision insurance
Paid time off, family leave, and short-term disability leave
Company
Home Health Focus AI
HomeHealthFocus.ai is an innovative data platform that tracks and analyzes critical information from home care, hospice, and senior living companies across the United States.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
