Allstate · 8 hours ago
Property Adjuster Trainee - Field Estimating - Montclair, NJ
Clark, NJ
Full-time
Remote
New Grad
$19.81/hr - $33.80/hr
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Responsibilities
The Customer Service Expert –you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each claim. You lead with empathy, always.
The Investigator – you’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
The Effective Communicator – you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.
The Problem Solver –you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
The Recorder – you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
Qualification
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Required
Ability to investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
Use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.
Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants.
Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
Protect the company financially by executing policies along policy agreements.
Ensure timely and accurate documentation is completed as you work on each claim.
Attend 1-week of training that will take place in Wheeling, IL.
Obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor.
Preferred
Strong critical thinking and problem-solving skills.
Experience providing customer service face-to-face.
Strong communication and interpersonal skills to ensure exceptional customer interactions.
Ability to travel to customers' homes and efficiently manage virtual claims across the country.
Highly detail-oriented and organized, committed to producing high-quality work.
Valid driver's license and willingness to travel as part of the job requirements.
Willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one to two-story roof.
Benefits
401K/pension
Education reimbursement
Time off
Healthcare
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Founded in 1931
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Emad Isaac
SVP & Chief Data Technology Officer
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Recent News
The Mercury News
2024-12-09
2024-12-06
2024-12-05
Company data provided by crunchbase
