Voxidea ยท 6 hours ago
01. Legal Business Consultant
Missouri, United States
Full-time
Onsite
Senior Level
5+ years exp
Maximize your interview chancesBillingMessaging
No H1B
U.S. Citizen Only
Insider Connection @Voxidea
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Responsibilities
Conduct regular check-ins with clients to review progress and resolve issues
Respond promptly to client phone calls and emails
Keep detailed notes in the CRM, documenting client interactions, client progress, and issues
Provide regular progress reports on assigned clients to management, offering insights and recommendations for improvement
Lead, facilitate, or participate in group conference calls/webinars as requested, contributing to the overall growth and development of law firm clients
Build and maintain strong relationships with law firm clients
Serve as the main contact for client questions and issues, ensuring high satisfaction
Develop strategies to keep clients satisfied and identify opportunities for additional services
Collaborate with internal teams to meet client expectations
Stay informed about industry trends to better support clients
Qualification
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Required
Hands-on experience working with US based law firms
Minimum of five years of corporate or executive leadership experience
Proven experience in starting, managing, and growing a small business, ideally within a professional services industry
Demonstrated ability to mentor and guide individuals to achieve challenging objectives
Experience in systemizing business processes
Strong leadership and interpersonal skills, with the ability to build and maintain relationships with clients
Excellent communication skills, both verbal and written, with a commitment to timely and professional correspondence
Knowledge of industry trends and best practices to effectively support client needs
Applicants must be U.S. citizens
Preferred
Bachelor's degree in business management, Law, or a related field is a plus
Practical, hands-on experience with the startup, BPO's, preferably in the legal industry
Company
Voxidea
Voxidea is a telecommunications company that provides a web reporting interface, hotel integration, and softswitch compatibility services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
