Quench USA, Inc. · 6 hours ago
Technical Sales Engineer
Remote - US
Full-time
Remote
Senior Level
7+ years exp
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Responsibilities
Understanding the technical specifications and capabilities of products/services offered by the company
Provide technical advice and support to Sales and customers on product selection based on the individual customer needs and environment/application. Demonstrate the technical features and benefits of products to potential customers
Prepare and deliver technical presentations to Sales and customers explaining product options and service capabilities that match with customer needs and expectations
Responsible for examining technical drawings and blueprints to determine project specifications and requirements, including dimensions, tolerances, and materials
Sharing historical experience, product knowledge, and rationale to support product choices, and installation recommendations
Planning and modification of products to meet customer needs
Collaborating with colleagues in sales, service, supply chain, and product management to achieve company objectives
Providing after-sales support and maintaining strong relationships with clients to ensure repeat business
Qualification
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Required
Strong technical background in products within the water, ice, sparkling, and/or coffee segments
Excellent communication and interpersonal skills that provide a unique ability to build and maintain relationships with customers and sales
Demonstrated success in understanding complex product solutions and implementations
Demonstrated ability to formulate and articulate comprehensive value propositions and cases for new products and solutions.
Excellent verbal and written communication skills, with a proven track record of sales and satisfied customer service
Highly motivated and innovative, with a resilient and energetic approach to reaching solutions and achieving business goals.
A strong collaborator, comfortable working across multi-functional teams from the front line to management.
An effective communicator, adept at developing interpersonal relationships across various internal teams as well as customers.
Skilled at identifying technical issues and customer needs that inform future product considerations or solution designs.
Comfortable with shared accountability for project outcomes, demonstrating integrity, honesty, and a commitment to learning.
A pragmatic problem solver with a track record of identifying and executing solutions for complex installations
Effective at time management, prioritizing large scale installations with service to execute in a timely fashion.
Preferred
7 plus years of experience in a technical role directly related to our products
Proven track record in product sales and technical support
Strong oral and written communication skills, including PowerPoint
Highly technical with experience in water filtration, dispensing, plumbing, electrical, and/or refrigeration
Experience in managing complex projects with multiple stakeholders
BA/BS degree preferred
Benefits
Competitive salary and benefits
Performance bonuses
Incentive awards
Company
Quench USA, Inc.
Quench is the brand that helps our growing and forward-thinking customers keep their employees, customers, and guests happy, healthy, and hydrated.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$121.5MKey Investors
Virgin Green FundElement Partners
2014-06-18Series Unknown· $14M
2014-01-14Series Unknown· $38.5M
2011-10-12Series Unknown· $30M
Leadership Team
Tom Breslin
CFO
Todd Peterson
COO
Recent News
Indus Business Line
2023-10-13
Company data provided by crunchbase
