BitcoinIRA · 6 hours ago
Client Relationship Specialist
Remote Option
Full-time
Remote
Mid Level
$40K/yr - $40K/yr
3+ years exp
Maximize your interview chancesBitcoinCryptocurrency
Insider Connection @BitcoinIRA
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Responsibilities
Make biannual calls to clients for their birthdays and account anniversary dates, helping maintain positive client relationships and ensuring satisfaction.
Actively engage with clients to generate referrals, contributing to the growth of our client base and the business.
Encourage clients to share their positive experiences through online reviews, helping build the Bitcoin IRA brand and increase visibility.
Work closely with the sales team to ensure clear communication and a seamless client experience, from the initial consultation to account funding.
Qualification
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Required
3+ years of experience in customer service or account management, preferably in financial services and/or the cryptocurrency space.
Strong verbal and written communication skills.
Ability to build relationships and engage clients in a way that fosters trust and long-term loyalty.
Proactive and self-motivated, with a desire to contribute to the success of the sales team.
Experience with CRM tools or the ability to quickly learn new systems.
Strong attention to detail and organizational skills.
Comfortable working independently in a remote setting.
Company
BitcoinIRA
We're the world's first and largest cryptocurrency retirement platform.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Camilo Concha
Co-Founder and Chief Executive Officer
Chris Kline
COO and Co-Founder
Recent News
Business Insider
2024-04-09
2024-03-06
Company data provided by crunchbase
