AmTrust Financial Services, Inc. · 7 hours ago
Manager, Commercial Auto Claims
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Owns the development and performance of a Commercial Auto claims teams, ensuring the quality, accuracy, and timely resolution of commercial liability bodily injury claims of moderate to high complexity and/or severity.
Assigns new claims to team members based on complexity and skill set of staff.
Oversees the handling of all aspects of the claims assigned to the team including reserving, communication, documentation, litigation management, evaluation, negotiation and settlement.
Ensures that all customers receive quality service and advocates claims customer service excellence by building an understanding of the customer experience that meets and exceeds stakeholders’ expectations.
Completes regular manager reviews and quality audits of claims to ensure work meets or exceeds standards and that claims processing is consistent with applicable policies, procedures and department guidelines.
Regularly participate in claims roundtable discussions focusing on claims issues surrounding coverage, liability and assessment of damages.
Manages personnel administration including employee evaluations and performance.
Create an environment that ensures transparency, accountability, training, and development.
Prepares regular periodic reports and monitors system reports to ensure adherence to corporate and regulatory standards.
Reviews and analyzes processes, procedures and workflows to identify opportunities for process improvement and efficiency.
Other tasks as assigned by AVP/VP.
Qualification
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Required
Minimum of two (2) years of team leadership experience in liability insurance claims.
Minimum of five (5) years of bodily injury claims experience.
Bachelor’s degree or equivalent work experience.
Valid claims adjuster’s license in appropriate jurisdictions or ability to obtain such.
Multi-jurisdictional expertise.
Thorough understanding of tort and contract laws, principles of coverage, and liability insurance in general.
Ability to manage a diverse group of claims professionals located in multiple offices.
Ability to mentor, train, and be a leader within the organization.
Ability to plan, organize, delegate, and develop direct reports.
Ability to synthesize and draw conclusions from large amounts of data; translates the data into actions and results.
Demonstrates drive and ambition to achieve goals and outstanding results.
Possesses emotional intelligence and self-awareness.
Embraces changes; invites feedback related to performance and deals constructively with criticism.
Benefits
Medical & Dental Plans
Life Insurance, including eligible spouses & children
Health Care Flexible Spending
Dependent Care
401k Savings Plans
Paid Time Off
Company
AmTrust Financial Services, Inc.
AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company.
5001-10000 employees
H1B Sponsorship
AmTrust Financial Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (6)
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-02-15IPO
Leadership Team
D
Daniel Pacicco
Executive Vice President and Chief Financial Officer
D
David Saks
Executive Vice President and Chief Legal Officer
Recent News
2024-11-08
GlobalFinTechSeries
2023-08-29
Company data provided by crunchbase
