Customer Service Healthcare Representative - Statewide in North Carolina @ ResultsCX | Jobright.ai
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Customer Service Healthcare Representative - Statewide in North Carolina jobs in North Carolina, United States
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ResultsCX · 8 hours ago

Customer Service Healthcare Representative - Statewide in North Carolina

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Customer ServiceOutsourcing

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Responsibilities

Help ResultsCX customers with a wide range of healthcare related inquiries
Handle both inbound calls and outbound campaigns to inform customers about changes that may affect them

Qualification

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Technical proficiencyWindows 10Typing skillsEthernet connectionVoIP USB headset

Required

High school diploma or GED required
Ability to type 25 words per minute
Intermediate/advanced technical proficiency
Open availability between 9am-6pm EST Monday to Friday
Must live in the state of North Carolina
A PC or laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
2 dedicated computer monitors minimum 13 inches or larger
A VoIP USB Headset with microphone and a Web Cam for Training
Dedicated workspace in your home that is free of background noise and distractions

Company

ResultsCX

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ResultsCX is a provider of customer experience management services.

Funding

Current Stage
Late Stage
Total Funding
$22.87M
Key Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired
2011-01-01Private Equity

Leadership Team

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JC Ramey
CEO- Devicebits
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Rajesh Subramaniam
MD & CEO
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Company data provided by crunchbase
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