ResultsCX · 8 hours ago
Customer Service Healthcare Representative - Statewide in North Carolina
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Responsibilities
Help ResultsCX customers with a wide range of healthcare related inquiries
Handle both inbound calls and outbound campaigns to inform customers about changes that may affect them
Qualification
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Required
High school diploma or GED required
Ability to type 25 words per minute
Intermediate/advanced technical proficiency
Open availability between 9am-6pm EST Monday to Friday
Must live in the state of North Carolina
A PC or laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
2 dedicated computer monitors minimum 13 inches or larger
A VoIP USB Headset with microphone and a Web Cam for Training
Dedicated workspace in your home that is free of background noise and distractions
Company
ResultsCX
ResultsCX is a provider of customer experience management services.
Funding
Current Stage
Late StageTotal Funding
$22.87MKey Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired
2011-01-01Private Equity
Recent News
2024-06-04
Company data provided by crunchbase