Maximus · 5 hours ago
Senior Director, Enterprise PMO Program Manager
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
$180K/yr - $200K/yr
12+ years exp
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Responsibilities
Review RFP or project request information to determine the scope of the project, estimate work needed, and allocate resources to support the project
Assignment of projects to Project Managers based on skills, capacity and schedule requirements
Oversee PMs implementing the full project lifecycle for various IT initiatives including cloud migration, application development, infrastructure implementation, physical hardware installation, telephony setup and upgrades, and other technical activities that ensure successful project completion
Serve as the central point of contact and primary interface for all project escalations from project managers and business stakeholders
Manage client interactions at all levels, assigning appropriate contact points as needed and insuring smooth communication and coordination of activities
Manage project expectations, evaluate project needs across programs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority. Develops trust, credibility, and strong client relationships; seeks opportunities to add value to internal and external client initiatives
Implement deliverable review processes to ensure quality and accuracy meet project, stakeholder, and contractual standards. Designate key personnel and hold them accountable
Ensure the success of existing business while looking for efficiencies and technology improvements that will lead to margin improvement
Work closely with government customers and key alliance partners to establish an environment where best practices are developed and continually improved in an effort to obtain prompt resolution to key business issues that are likely to impact quality, service and operations
Implement best practices in all project management functions including estimating, work breakdown, scheduling, tracking, status reporting, and risk identification
Lead and motivate an outstanding professional staff, solidify succession plans, and enhance management’s capability to meet strategic and operational objectives
Review IT and project management trends to identify opportunities for process improvement or cross-training of project managers
Track and report critical business metrics that provide accurate assessments of all aspects of growth, productivity, strategic effectiveness and financial performance and move aggressively to implement corrective actions when needed to achieve objectives
Coordinate, prepare and manage technical presentations and functional demonstrations to internal and external stakeholders
Ensure the project management process meets MAXIMUS standards and procedures
Perform other duties as assigned by leadership
Manage large program experience, ability to manage complex, high visibility projects.
Execute programs while driving strong business relationships.
Serve as the central point of contact and primary interface for project escalations from their projects, project management team, and business stakeholders.
Collaborate with IT PMs on inter-dependent projects as well as program managers responsible for delivering the overall enterprise strategy to the organization.
Manage assignment of projects to matrixed or direct Project Managers based on skills, capacity, and schedule requirements.
Point of Escalation on technology projects within team. Provide calm voice for operations as needed to resolve issues.
Review project plans, issues, risks, and deliverables weekly with PMs within their team. Ensure alignment with expectations of project.
Coach project team members and determine gaps in skills for training or mentoring.
Manage accountable workload and professional development goals for direct reports to include weekly one-to-one and quarterly development discussions.
Support the IT Project Intake process to help evaluate whether project requests meet criteria for assignment.
Perform other duties as assigned by leadership.
Qualification
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Required
Bachelor's Degree from an accredited college or university required, Master’s Degree a plus
PMI PMP Certification preferred
ITIL certification preferred
Agile based certifications preferred
Working knowledge of Project Management tools: MS Project, SmartSheet, Jira, Word, Excel, PowerPoint, SharePoint, OneNote
Experience delivering complex projects in a medium to large size organization
12+ years of direct IT related experience working on complex, enterprise-wide solutions
Minimum 10 years’ experience working as a project manager or program manager
Experience directly managing direct and indirect resources
Previous experience in a management role is preferred
Previous experience in implementing project management processes and standard
Must be able to manage many complex tasks simultaneously
Excellent attention to detail, good analytical skills, good problem-solving skills, must be self-driven and capable of managing others
Excellent oral and written communication and customer service skills working with all levels of the organization
Ability to firmly drive the project managers and business stakeholders in the same direction, while working to reduce tensions between the various matrixed resource organizations
Ability to work well independently
Adaptability, flexibility and ability to deal with constant change
Bachelor's Degree and 12+ years related experience required. Additional years of relevant experience will be considered in lieu of degree.
5+ years' experience working as a project manager or program manager, delivering complex projects in a medium to large size organization.
3+ years managing direct report resources or 4 plus years managing indirect resources.
Experience managing complex programs with technical expertise.
Experience managing business processes and technical solutions.
Must have strong leadership and conflict resolution skills.
Must have experience managing budgets.
PMI PMP, ITIL, or Agile based certification required
SAFe6 Knowledge/skills required
Advanced knowledge of Project Management tools: MS Project, SmartSheet, Jira, MS Office, Planview.
Preferred
Prior Salesforce implementation experience or certification is highly desired.
Scrum Master and/or RTE a plus
Prior work experience with New York State agencies is highly preferred.
Benefits
Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Company
Maximus
Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.
10001+ employees
H1B Sponsorship
Maximus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (26)
2022 (48)
2021 (38)
2020 (46)
Funding
Current Stage
Public CompanyTotal Funding
$7.93M2010-12-09Post Ipo Equity· $7.93M
1997-06-13IPO
Leadership Team
Bruce Caswell
President and Chief Executive Officer
Elisabeth Schmidt
Senior Vice President
Recent News
2024-10-29
Android Headlines
2024-06-04
2024-05-23
Company data provided by crunchbase
