Association of American Medical Colleges (AAMC) · 8 hours ago

Internal Communications Specialist

Washington, DC

Full-time

Remote

Mid Level

$59K/yr - $104K/yr

3+ years exp

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Responsibilities

Oversee the daily management of the AAMC’s intranet, ensuring it functions as an effective communication and collaboration tool.

Collaborate with internal stakeholders to develop strategies that promote key messages, updates, and projects across the intranet and other communication platforms, ensuring alignment with AAMC’s strategic priorities and initiatives.

Act as a content strategist by guiding departments in creating and curating content that is engaging, clear, and aligned with internal communications objectives.

Provide training and support to employees at all levels on the use of the intranet, encouraging active participation and ensuring that the platform is used effectively to facilitate communication and collaboration across the organization.

In partnership with the digital experience unit, monitor the intranet’s technical performance, analyze user engagement metrics, and work with the vendor and core intranet team to implement upgrades and resolve issues.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Intranet managementInternal communicationsContent Management Systems (CMS)Digital communicationsUser engagement metricsSalesforceHTML/CSSProject managementWriting for the webSEO optimizationGoogle AnalyticsUX design principlesPhotoshopDreamweaverData visualization toolsChange management

Required

Bachelor’s degree in communications, Marketing, Digital Media, or a related field (master’s degree is a plus) or comparable experience.

Excellent writing, editing, and proofreading skills with a keen eye for detail and the ability to convey complex information clearly and engagingly.

3-5 years of experience in managing intranet platforms, digital communications, or internal communications, preferably in a corporate or nonprofit setting.

Collaboration and stakeholder management skills, with the ability to work across departments and manage multiple projects simultaneously.

Proven ability to create and manage digital content and platforms, focusing on engagement.

Strong experience with Content Management Systems (CMS) and understanding of HTML/CSS; experience with Salesforce and HTML newsletters is highly preferred.

Ability to analyze user engagement metrics and translate insights into actionable improvements.

Technical proficiency in troubleshooting platform issues and working closely with IT and vendors on system upgrades and improvements.

Strong organizational skills, project management abilities, and the ability to adapt to changing priorities.