73 applicants

Company

bswift · 13 hours ago

Specialty Services Strategic Projects Director

United States

Full-time

Remote

Director/Executive

$130K/yr - $150K/yr

8+ years exp

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Responsibilities

Rapidly deliver on key projects including: training development and delivery, software implementations, process mapping, sales enablement consulting as a SME, risk management

Coach and develop junior teammates who are dotted line working with you

Lead governance on overall client lines of business while ensuring that we are meeting and exceeding expectations

Build a relationship with internal customers via ongoing governance and personal discussions with full portfolio of clients and peers

Coordinate with bswift teams to coordinate solutions and seamless delivery

Manage implementation risks and deliverables including status dashboarding and risk mitigation

Lead efforts to improve process, tech and delivery quality and timeliness

Be a SME to internal and, occasionally, external customers

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Benefits AdministrationService DeliveryProcess ManagementExcelMicrosoft Office

Required

5+ years of service delivery / operations experience

8+ years of benefits administration experience

Proficiency with Excel and other Microsoft Office products

Comfortable making decisions in situations of ambiguity

A leadership style that reflects and reinforces bswift core values

Ability to assist and equip others to efficiently solve complex problems

Significant process management experience

Strong customer service orientation

Excellent verbal and written communication skills

Adaptability to a rapidly changing priority list

Willingness to work nights and weekends when necessary

Willingness to travel/work in Chicago office as needed (up to 10%)

B.A. or B.S. required, or equivalent relevant work experience

Benefits

Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.

Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.

Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.

Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.

Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.

Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.