191 applicants

Company

Stash · 8 hours ago

Senior Account Manager

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

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H1B Sponsor Likely

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Responsibilities

Manage and grow relationships with premium Stash customers

Serve as the primary point of contact and trusted advisor for Stash customers, providing guidance and support

Manage day-to-day communications for customers both internally and externally

Deeply understand our customers’ strategic objectives and KPIs in order to maximize their direct-to-consumer growth

Communicate and advocate for customer needs to the product and engineering teams to ensure expectations are met

Become an expert in Stash solutions and educate customers on new features and products

Ensure customer satisfaction by addressing concerns and being proactive

Manage and prepare performance reports and strategic recommendations for customers to help them achieve their goals

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer Relationship ManagementGame Industry ExperienceProject ManagementFluent EnglishRelationship Management Skills

Required

Manage and grow relationships with premium Stash customers

Serve as the primary point of contact and trusted advisor for Stash customers, providing guidance and support

Manage day-to-day communications for customers both internally and externally

Deeply understand our customers’ strategic objectives and KPIs in order to maximize their direct-to-consumer growth

Communicate and advocate for customer needs to the product and engineering teams to ensure expectations are met

Become an expert in Stash solutions and educate customers on new features and products

Ensure customer satisfaction by addressing concerns and being proactive

Manage and prepare performance reports and strategic recommendations for customers to help them achieve their goals

Preferred

Fluent English - a MUST

4+ years in a customer-facing role

Game industry background

Willingness and ability to travel

Strong people skills

Excellent written and verbal communication skills

Outstanding relationship management skills

Company

Stash

Glassdoor

2.5

Stash develops a personal finance application to combine banking, investing, and advice into one platform.

Founded in 2015

New York, New York, USA

201-500 employees

http://www.stash.com

H1B Sponsorship

Stash has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (3)

2022 (16)

2021 (16)

2020 (9)