AvantStay · 6 hours ago
Director of Central Operations
Denver, CO
Full-time
Remote
Director/Executive
$135K/yr - $155K/yr
8+ years exp
Maximize your interview chancesHospitalityTourism
Insider Connection @AvantStay
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Lead non-Field Operations teams including vendor management and virtual property management
Develop strategy for new verticals
Support the broader Operations division in delivering an exceptional guest & owner experience by elevating our quality standards and driving continuous improvement initiatives
Track and move key metrics including responsiveness, operational costs, overhead costs, and customer satisfaction (CSAT and NPS)
Work closely with our Product & Engineering teams to leverage technology to improve our core KPIs and outcomes.
Drive cost savings initiatives across cleaning, maintenance, and other recurring property service providers
Domestic travel up to 15%
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
8+ years of experience, ideally at the Director level or above, with at least 3 years' experience leading high-performing teams
Succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience)
Ability to thrive in fast-paced, startup environments where change is constant, and learning is rapid
Proficient in SQL / Excel and believe in data driven decision making
Capable of relying on intuition when data is not available
Ability to operate at 10,000 feet and build the right strategy, while also being willing to dive into the details
Exceptional leadership and communication skills, with the ability to inspire, motivate, and develop high-performing teams
Demonstrated ability to drive operational excellence, improve processes, and deliver exceptional customer experiences
Benefits
Generous equity plan (ESOP)
Employer-sponsored healthcare plans (medical, dental, vision)
Generous time off, including unlimited PTO, volunteer & mental health days, and
Paid parental leave
Fitness & work from home reimbursements
Complimentary and discounted stays at AvantStay properties
Fully remote position - work from anywhere
Company
AvantStay
AvantStay is a technology-first hospitality brand for experiential group travel.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$186MKey Investors
Alumni Ventures3L CapitalBullpen Capital
2024-01-05Series Unknown
2021-12-15Series B· $160M
2019-10-25Series Unknown
Leadership Team
Sean Breuner
Founder & CEO
Reuben Doetsch
Co-Founder
Recent News
Company data provided by crunchbase
