Gusto · 8 hours ago

Onboarding Advocacy

Greater Orlando

Full-time

Remote

Entry, Mid Level

$23.56/hr - $27.40/hr

2+ years exp

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Bookkeeping and PayrollEmployee Benefits

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Responsibilities

Oversee the entire benefits onboarding process from start to finish, collaborating with cross-functional teams to ensure timely delivery of benefits

Provide expertise in healthcare and benefits enrollment via written and verbal communication with Gusto Customers

Work directly with customers to implement employee benefit packages specific to our customers’ needs.

Provide guidance, support, and manage escalations with customers at key moments in their relationship with Gusto during their benefits journey

Manage multiple priorities using Salesforce and other technology platforms in your digital workspace

Be available for our customers via phone and email to answer questions about the onboarding process

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client-facing experienceHealthcare expertiseSalesforce proficiencyProject managementOwnership mentality