97 applicants

Company

EMC Insurance Companies · 1 day ago

Auto Physical Damage Appraiser I

United States

Full-time

Remote

Entry Level

2+ years exp

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Responsibilities

Reviews the loss notice and policy to verify coverage, deductibles, loss payee/mortgagees and verify date of loss to policy periods

Evaluates repair shop and independent appraiser estimates to determine accuracy. Writes accurate repair estimates. Determines cost of repairs. Drafts and issues payments

Reviews bills, invoices, and receipts for accuracy and issues payments accordingly

Evaluates photos to determine if damages are consistent with loss or prior unrelated damages and writes repair estimates

Evaluates vehicle values and repair costs to establish repair ability versus total loss

Evaluates supplemental requests for additional repairs and processes them according to EMC guidelines and issues payments based on review

Assists in resolving questions of coverage, determination of liability, and the value of claims by the claims adjusting staff or underwriters

Evaluates repair times to determine length and cost of rentals to control indemnity costs

Provides prompt detailed responses to vehicle owners, agents, and claims adjusting staff to ensure a positive claim experience for our customers

Analyzes and set adequate reserves to cover exposure based on EMC's reserving philosophy and the complexity of their claims to establish a dollar amount

Prepares damage estimates using CCC estimating software and CCC photo link software

Negotiates claim settlement with insureds, claimants, and attorneys

Negotiates agreed repair price with repair facility

Issues payments within check authority

Requests police reports.

Responds to questions from the insureds, claimants, and agents.

Makes recommendations for vehicle inspections based on estimate and damages

Evaluates depreciation if applicable and assesses value

Authorizes supplemental repairs and payment

Evaluates and pays independent appraiser invoices

Assists and participates in recovery efforts to catastrophe storm situations

Performs special projects as requested

Reviews files for subrogation

Assists in small claim suits, mediations, and arbitrations

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Auto collision repair knowledgeClaims experienceElectronic estimating softwareCustomer service skillsState statutes knowledgeReference manuals usage

Required

High school diploma or equivalency

Two years auto repair and/or property claims experience or related experience

Multiple state insurance adjuster and appraiser licenses required within 6 months of hire

Current technical knowledge of auto collision repair techniques and standards

Strong knowledge of state statutes

Strong interpersonal skills, conflict resolution, and negotiation abilities

Good knowledge of personal computers, electronic estimatics software, and the use of reference manuals relevant to this field of work

Excellent customer service skills

Strong organizational and written and verbal communication skills

Company

EMC Insurance Companies

Glassdoor

3.5

EMC Insurance Companies is among the top 60 insurance organizations in the country based on net written premium, and we have more than 2,500 employees.

Founded in 1911

Des Moines, Iowa, USA

1001-5000 employees