Consilio LLC · 10 hours ago

Case Administrator

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Work at direction of PMO project managers

Responsible for maintaining organization of cases

Case closure

Utilize off-the-shelf and proprietary data collection, analysis, and reporting tools

Support other team members with training and education to encourage best practices and high-quality service

Qualification

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Litigation Lifecycle KnowledgeProject ManagementEDiscovery ToolsKnowledge ManagementCustomer Service Orientation

Required

Bachelor's degree required

2+ years hands-on experience working with legal departments or in litigation, including project management

Knowledge of the litigation lifecycle

Strong technical aptitude and interest

Interest in learning a variety of tools to aid in eDiscovery, knowledge management and vendor engagement to assist project managers

Ability to work independently and proactively to meet aggressive timelines in a dynamic environment, including managing and prioritizing deliverables with cross-functional teams.

Sound business judgment and ability to handle multiple wide-ranging matters, conflicting deadlines, while exploring new areas of expertise as business needs change

Demonstrated ability to identify, prioritize, and resolve issues quickly and effectively in a positive and practical manner

Interest in and ability to identify gaps, propose solutions, and take ownership of projects while balancing time, quality, cost, and risk

Ability to foster and facilitate teamwork by cultivating relationships, collaborating, and effectively communicating with teammates and cross-functional partners in the pursuit of team goals; shares information and supports others

Customer service oriented and responsive

Strong critical and analytical thinking skills

A high level of professionalism, integrity, and discretion in handling confidential information, as well as the ability to work well with people at all levels inside and outside the company, are essential

Strong communication skills, including the ability to convey complex technical concepts in a simple and concise manner