Newcomer Funeral Service Group · 1 week ago

Director of Operations - Orlando, Florida

USA

Full-time

Remote

Director/Executive

$125K/yr - $160K/yr

8+ years exp

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Responsibilities

Lead operational activities for the funeral homes, ensuring smooth day-to-day management and long-term strategic planning.

Maximize operational efficiency and profitability while maintaining high standards of service and care, in alignment with our commitment to Excellence.

Foster a positive and supportive environment for both associates and client families, building relationships rooted in Trust and compassion.

Promote a culture of continuous improvement, empowering teams to embrace Growth and achieve personal and professional development.

Collaborate with senior leadership and industry partners to ensure the highest level of service, care, and compliance with regulatory standards.

Qualification

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Operational managementLeadership experienceFuneral industry experienceService-oriented managementRelationship managementOperational performance improvementEmployee engagement

Required

At least 8 years of experience in a leadership or management role, with preference for candidates with a background in the funeral industry or related services.

Experience overseeing multiple locations or managing operations in a service-oriented business.

Strong ability to manage relationships with industry professionals, vendors, staff, and families.

Proven track record of improving operational performance, profitability, and employee engagement while promoting a culture of Care and Trust.