Mutual of Omaha Mortgage · 7 hours ago
Customer Service Representative
Indian Springs, NV
Full-time
Remote
Entry, Mid Level
Maximize your interview chancesBankingFinance
Insider Connection @Mutual of Omaha Mortgage
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Handle a large volume of warm inbound and outbound calls in a timely manner
Read scripts verbatim for products and services and rebuttal when necessary
Build positive relationships by going above and beyond with customer service, ensuring that all questions and concerns are handled properly
Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for customer service, productivity, and quality
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Strong communication, both verbal and written
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Computer literacy
Phone skills
Previous sales or customer service experience (in any capacity whether full time or part time)
Microsoft Office Proficient required (utilization of Outlook is a must)
Preferred
Call center experience preferred
Desire to Succeed
Motivated, Competitive, and Driven
Great communicator and relationship builder
Benefits
Vision
Medical
Dental
Life Insurance
Retirement
Medical/ Vision/ Dental/ 401K/ FSA
Free Legal Services
Employee Loan Program
Company
Mutual of Omaha Mortgage
Mutual of Omaha Mortgage specializes in sales, training, marketing and mortgage advisory services.
Founded in 2016
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Torrey Larsen
Executive Vice President
Recent News
Company data provided by crunchbase
