Artmac · 10 hours ago
Senior MES Application Support Engineer
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years exp
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Responsibilities
7+ years in advanced technical support roles.
Provide third-level support for complex issues in MES operations.
Possesses advanced domain knowledge, drives design reviews, and optimizes application performance.
Analyze and resolve system issues to prevent recurring problems.
Collaborate with software developers and infrastructure teams to improve system performance and capabilities.
Lead root cause analysis and implement long-term solutions for MES-related issues.
Qualification
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Required
8-15 Years of experience
7+ years in advanced technical support roles
Provide third-level support for complex issues in MES operations
Possesses advanced domain knowledge, drives design reviews, and optimizes application performance
Analyze and resolve system issues to prevent recurring problems
Collaborate with software developers and infrastructure teams to improve system performance and capabilities
Lead root cause analysis and implement long-term solutions for MES-related issues
Strong technical expertise in MES and related software platforms
Excellent troubleshooting skills, with the ability to diagnose and resolve complex technical issues
Experience with system monitoring tools and advanced analytical techniques
Proven ability to work independently and manage multiple tasks simultaneously
Bachelor's degree or equivalent combination of education and experience
Company
Artmac
Artmac provides Digital, consulting and Management IT services to clients globally - As your trusted partner, let’s reimagine how your business gets done.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
