Performance Development Group · 6 hours ago

1099 Learning Project Managers

United States

Contract

Remote

Mid, Senior Level

5+ years exp

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Hiring Manager

Vesna Agic

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Responsibilities

Leading the full lifecycle of a client engagement : Partners with the sales team early in the sales process for each engagement and leads the work and resources through the life of the engagement to program closeout.

Fostering client relationships : Partners with clients to confirm and achieve desired service levels and expectations. Monitors client satisfaction with PDG engagements and builds rapport to establish trusting relationships.

Managing resources : Coordinates and manages client-specific onboarding; coaches and manages performance; ensures quality and monitors satisfaction throughout the engagement. Leads the resources for each engagement, ensuring that resources feel valued, supported, and connected to PDG.

Planning for and managing the work : Creates project plans, schedules, distributes and manages the work, monitors risk and creates mitigation strategies, seeks continuous improvement opportunities. Ensures targeted utilization and profit margin(s).

Managing budgets : Monitors and reports burn rates to the client, manages the engagement budget and discusses with the client, tracks contracts/SOWs and contractor work orders, and prepares forecasts and reporting as needed.

Leveraging best practices: Ensures that all team members apply PDG’s proven processes to drive quality, efficiency, and customer satisfaction.

Driving Growth : Works to strengthen client relationships, to ensure client satisfaction, and partners with business development to identify new business opportunities.

Qualification

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Life Sciences ExperienceSales Performance SolutionsLearning Project ManagementAccount ManagementSmartsheetMicrosoft ProjectProject Management ToolsPMP Certification

Required

Experience working in the life sciences industries (pharma, biotech, or medical device) industries and/or experience designing sales performance solutions is required

A Bachelor’s degree in a Business, Education Learning and Development major

Minimum of 5 years of learning project management or account management experience

Outstanding written and verbal communication skills

Experience with Smartsheet, Microsoft Project, or other project management tools