Talent Harbor · 19 hours ago

Lifecycle Marketing Strategist

United States

Full-time

Remote

Mid Level

$80K/yr - $95K/yr

3+ years exp

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Hiring Manager

Jessica Lopez Laverde

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Responsibilities

You’ll be responsible for each of your client’s email and SMS program’s health and be accountable for revenue and growth strategies, monitoring key KPIs such as conversion and engagement rates regularly to strategically recommend optimizations.

Overall account management is a core function of this role, including project management of strategic initiatives, ensuring all deliverables are provided on time, managing the scope of work for your clients, and ensuring overall client happiness.

You will work closely with Lifecycle Marketing Specialists and be accountable for overseeing their deliverables and performance for shared clients.

You’ll coordinate with the design team on key campaigns and strategic projects to ensure optimal branding and customer experience on behalf of our clients.

Solve problems. Whether you're addressing a client's concern or streamlining an agency process, you are eager to bring purposeful ideas about improvement.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Retention MarketingEmail MarketingSMS MarketingKlaviyoClient ManagementProject ManagementCreative Strategy

Required

3-5 years of experience doing retention marketing (email, SMS, loyalty programs, etc.). Your current or previous role would have consisted primarily of 'email, retention, CRM, or loyalty marketing.'

Agency experience strongly preferred, where you were responsible for managing client accounts.

Very comfortable speaking with clients, thoroughly explaining strategies, going over presentations, managing scope conversations, and believe that clients understand you clearly and have developed trust in your recommendations.

Passion for developing creative retention marketing strategies and customer journeys. You want to take retention marketing to the next level, not just do the same cookie-cutter, one-size-fits all strategies.

Klaviyo tool experience