Ryder System, Inc. · 13 hours ago
Network Support Analyst III
USA - Remote Los Angeles CA
Full-time
Remote
Mid, Senior Level
$95K/yr - $105K/yr
5+ years exp
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Responsibilities
Ensure network security and connectivity
Design, implement, and manage Cisco WAN/LAN network infrastructure, including routers, switches, firewalls, and other networking devices.
Perform network configuration and troubleshooting to resolve complex network issues and ensure smooth operation.
Maintain servers and associated hardware, applications, services, and settings
Provide Tier 2/3 support for escalated network and system issues.
Secure critical IT systems, including servers, networks, and storage solutions.
Collaborate with cross-functional teams to design and implement network solutions that meet business requirements.
Monitor network performance and capacity (availability, utilization, throughput, latency) to identify and address potential bottlenecks or issues proactively.
Configure Fortinet Firewalls
Ensure critical updates are tested and deployed in a timely manner
Provide technical support and guidance to junior team members and assist with their professional development.
Willingness to continue to learn and share knowledge
Participate in on-call rotation and respond to network emergencies or incidents promptly.
Manage user remote access, VPN configurations
Document processes, network configurations, and troubleshooting steps for systems and applications.
Evaluate and recommend security improvements and system upgrades.
Develop, define and monitor network/security policies for the use of network resources
Work closely with customers, vendors and other departments, including operations, engineering, and management
Monitor Helpdesk queues throughout the day to ensure SLAs are met
Perform other duties as assigned
Qualification
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Required
Bachelor's degree in Computer Science, Information Technology, or related field.
5+ years of relative experience in IT network infrastructure in a large scale enterprise with hands-on networking experience
Proven experience working with Cisco networking technologies
Excellent troubleshooting skills and the ability to analyze complex network issues.
Ability to take and read network packet captures and debugs
Must have working knowledge of SDWAN
Must have proven experience with Fortinet Fortigate Firewalls
Must have working knowledge of VMWare virtual infrastructure
Excellent knowledge of best practices around management, control, and monitoring of network infrastructure
Hands-on experience in Cisco network switching and routing – Configuring network switches, static routes, vlans, ports, trunks, etc.
Strong understanding of networking protocols, including TCP/IP, L2/L3, dns, dhcp
Experience deploying, maintaining, troubleshooting wireless infrastructure. Familiar with Aruba access points, controllers, Airwave management
Hands on experience configuring and working with Firewalls and security appliances - VPN’s, Policies, NAT’s, etc.
Experience deploying/managing Network Access Control solutions
Proficient in Windows, Mac, and Linux environments.
Working knowledge of low voltage cabling
Experience with supporting remote office environments
Ability to work independently under minimal supervision
Exceptional critical thinking and problem-solving ability
Strong interpersonal skills to assist non-technical individuals with complex technical issues
Great at organizing, prioritizing and multitasking
Preferred
Experience with FortiNac, FortiEMS, FortiAnalyzer a plus
Experience working with SolarWinds network management software or similar to monitor, identify, and troubleshoot network performance issues
Benefits
Comprehensive health and welfare benefits
Medical
Prescription
Dental
Vision
Life insurance
Disability insurance options
Paid time off for vacation, illness, bereavement, family and parental leave
Tax-advantaged 401(k) retirement savings plan
Company
Ryder System, Inc.
Ryder System, Inc. (NYSE: R) is a leading logistics and transportation company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Robert Sanchez
Chief Executive Officer and Chair of the Board
John Diez
EVP & Chief Financial Officer
Recent News
2024-12-17
Business Wire
2024-05-03
Company data provided by crunchbase
