60 applicants

Company

Lendbuzz · 19 hours ago

Redemption Representative (Trilingual)

United States

Full-time

Remote

Entry, Mid Level

1+ years exp

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Artificial Intelligence (AI)Financial Services

H1B Sponsor Likely

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Responsibilities

Perform delinquent account collection calls, emails, or text messages assigned by management

Service inbound customer calls pertaining to collections

Maintain clear and descriptive notes

Set up and process one-time and recurring payments

Prepare delinquent accounts for pre-repossession status

Perform skip trace duties to locate customers

Communicate with clients in a timely and orderly fashion by sending out notices

Review accounts that have been referred for repossession and legal actions against debtors

Assist subordinates with collection activities in difficult cases and recommend collection techniques

Issue written and oral instructions

Enforce compliance with Collection Standard of Conduct policies

Perform various administrative functions

Qualification

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Spanish proficiencyEnglish proficiencyCollections experiencePortuguese proficiencySkip trace experienceAuto collections experience

Required

Proficiency in both Spanish and English is required

One plus years' experience with collections in a call center environment

Skip trace experience

Outstanding customer, communication and organizational skills

High level of integrity

Strong sense of teamwork yet able to work independently

Preferred

Trilingual in Portuguese

Auto collections experience is preferred

Previous work in collections, preferably in the automotive industry

Company

Lendbuzz

Lendbuzz is a car financing platform that helps consumers with thin U.S. credit history obtain financing for their car purchase.

Founded in 2015

Boston, Massachusetts, USA

201-500 employees

https://lendbuzz.com

H1B Sponsorship

Lendbuzz has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (8)

2022 (13)

2021 (8)

2020 (3)