HomeSafe Alliance · 1 day ago
Claims Administrator (SCA) HHG/Military Move
United States
Full-time
Remote
Entry Level
Maximize your interview chancesTransportation/Trucking/Railroad
No H1B
U.S. Citizen Only
Insider Connection @HomeSafe Alliance
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Responsibilities
Assist with answering and directing Claims Department phone calls and emails; making sure all areas are documented.
Assist in gathering necessary documentation and information from customers and/or service providers.
Receive new claims, register in the system, and assign to a Claims Adjuster.
Send related claim forms and documents as needed or requested.
Generate monthly, weekly, and daily Claims Data reports as needed.
Performing high-value traces, communicating results to customers, and scheduling and tracking items found.
Interface with the Adjuster, Agent, and customers to obtain information to ensure completeness of the information and update the claims system.
Performs follow-up on claims and updates system with new information as it is received.
Process and review claims settlement letters and checks.
Provide excellent customer service using sound judgment and decision making.
Typing, filing, scanning, copying and general office clerical duties.
Performs other job-related duties as needed
Qualification
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Required
High school diploma or equivalent, some college preferred.
Must be a U.S. citizen due to contractual requirements.
Excellent communication skills, oral and written.
Excellent organizational and time management skills.
Proficient computer skills - MS Office: Outlook, Word, Excel, PowerPoint.
Ability to handle multiple tasks with speed and accuracy and with attention to detail.
Positive interpersonal and problem-resolution skills.
Preferred
Previous knowledge and/or experience working in an administrative/data processing role within Military Move, personal property or cargo claims environment highly preferred.
Benefits
Medical, Dental and Vision Insurance.
Paid time off (PTO) Three weeks of PTO for newly hired employees
401(k)
Health and Wellness Programs
Disability, Life and AD&D insurance
Employee Support program
Family Support: Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Travel Accident & Medical
TRICARE Supplement Plan
Voluntary Benefit Plans
And more!
Company
HomeSafe Alliance
HomeSafe Alliance delivers quality global household moving services for America’s military service members, their families, and for civilians working for the U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Robert Nicholson
Chief Executive Officer
Scott Evasius
CFO & VP of Business Operations
Company data provided by crunchbase
