Inizio Engage ยท 19 hours ago
Collections Specialist (Business-to-Business)
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CommercialHealth Care
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Responsibilities
Business-to-Business Collections: Contact business clients to resolve and collect on outstanding payments within the designated timeframe.
Account Investigation: Leverage investigative skills to research, identify, and resolve payment issues, working with internal and external partners to track payments and ensure accurate application.
Data Analysis: Use CashPro to access bank statements to verify payments and track remittances. Use CrossRoads to retrieve invoice copies to support collection efforts.
Communication: Communicate with clients by phone, email, and other platforms to resolve payment issues and maintain positive client relationships.
Reporting: Prepare regular updates on collection progress, outstanding invoices, and cash application to support team members and management.
Goal Achievement: Exceed collection targets and support broader cash flow goals within the 3-month project timeline.
Qualification
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Required
Minimum of 1 year of collections support experience, preferably in a business-to-business (B2B) setting.
Strong proficiency with Excel for tracking, analyzing, and reporting collection activities.
Managing financial data and payment records.
Ability to investigate issues, identify causes, and drive resolutions.
Understanding of debits, credits, and basic financial principles.
Familiarity with systems such as CashPro for bank statement review and CrossRoads for invoice retrieval.
Ability to influence and resolve issues.
Benefits
Accrued time off
Medical
Dental
Vision
401k
Disability & life insurance
Paid maternity and bonding time benefits
Employee discounts/promotions
Company
Inizio Engage
Inizio Engage is a healthcare agency that provides decision optimization, experience design, patient solutions, and medical affairs.