Lifelancer · 3 days ago
Field Application Specialist
Gaithersburg, MD
Full-time
Remote
Entry Level
$75K/yr - $85K/yr
2+ years exp
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Responsibilities
Scientific Expertise and Customer Support: Provide scientific expertise and applications support to customers on ATCC's cellular biology and/or microbiology products and services. Offer technical mentorship to customers, enhancing their satisfaction and loyalty.
Sales Collaboration and Customer Engagement: Partner with direct and indirect Sales teams to deliver pre- and post-sales customer support activities. Address customer issues effectively and provide optimal solutions.
Product Management and Market Insights: Collaborate with Product Management, R&D, and customers for BETA testing of new products. Gather data on marketing trends, competitive products, and market intel to inform new product development strategies.
Qualification
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Required
Bachelor's degree and 2-5 years' experience or equivalent experience.
Bachelor's degree in Cell Biology, Pharmacology, Toxicology, Biochemistry, Microbiology, or a related field.
Hands on experience in cell biology application workflow
Excellent communication and presentation skills.
Proven problem-solving skills and ability to work independently.
This is a field-based role and requires >50% annual travel domestically.
Preferred
Experience in a customer-facing scientific role is a plus.
Candidates with advanced degrees (MS or PhD) with 0-3 years of experience are also encouraged to apply.
Strong working knowledge of cellular biology, toxicology or pharmacology preferred.
Experience with BETA testing and product development is a plus.
Benefits
Comprehensive medical coverage and company paid Life Insurance, Disability Insurance & AD&D
Work life balance with Paid Holidays and PTO
Fitness and cell phone subsidies, and additional benefits such as Aflac, legal services, and pet insurance
Employee Assistance Program offering around-the-clock counseling
401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
Exceptional career advancement opportunities, recognition, and rewards
Corporate bonus program
Company
Lifelancer
Lifelancer is a global platform for talent hiring in Life Sciences, Pharma, Healthtech & IT
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.33M2023-03-01Pre Seed· $0.12M
2022-03-29Pre Seed· $0.09M
2021-09-29Pre Seed· $0.12M
Leadership Team
J
Jayesh Pandya
CEO & Co-founder
Company data provided by crunchbase
