Aflac · 16 hours ago

PLADS Leave Case Manager

United States

Full-time

Remote

Entry Level

$31K/yr - $68K/yr

1+ years exp

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Responsibilities

Assists associates with leave of absence requests and guides them through the process

Processes all leave of absence paperwork according to established procedures and laws

Provides timely and accurate responses to associates and all levels of management concerning day-to-day issues and activities

Administers the FMLA policy; reviews FMLA documentation for accuracy and completeness

Makes recommendations to approve or deny requests for FMLA based on federal regulations

Coordinates correspondence, forms, and other documents via the claim system

Generates reports as required; maintains files, inputs and analyzes data

Assists management with leave of absence situations and provides guidance within the policy and established legal guidelines

Keeps complete records of all LOA requests and maintains tracking and analysis of data

Participates in developing goals, objectives, and systems.

Maintains compliance with standards and federal/state regulations

Serves as an internal reference to the team for certification requirements and processing

Contacts Providers for clarification

Supports management with special projects as necessary

Performs other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Disability management knowledgeCustomer service skillsFMLA regulations knowledgeAnalyze factsSelf-developmentSupport organizational goalsManage expectations