The Cigna Group ยท 16 hours ago
Customer Service Senior Representative - Express Scripts- Remote
Elmhurst, IL
Full-time
Remote
Senior Level
$17/hr - $25/hr
5+ years exp
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Responsibilities
Use of pharmacy and scheduling programs for documentation and nurse scheduling of home infusion visits.
Proactively communicate to field staff, nurse management, and patients.
Investigate/research issues and provide resolution.
Take initiative for problem solving with ability to multitask effectively and use critical thinking.
Correct and timely entry of data in appropriate systems.
A pro-active work ethic with ability to be managed/trained virtually.
High proficiency and regular use of Excel and Outlook.
Qualification
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Required
High School education or GED.
5+ years of relevant Customer Service experience.
Microsoft Office Suite.
Extremely detailed oriented.
Excellent written and oral professional communication skills.
Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions.
Benefits
Medical
Vision
Dental
Well-being and behavioral health programs
401(k) with company match
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays
Company
The Cigna Group
The Cigna Group is a healthcare firm that focuses on providing hospital services and innovative solutions for better health.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
David Cordani
Chairman and Chief Executive Officer
Recent News
2024-11-11
Company data provided by crunchbase
