NABIS · 1 day ago

Order to Cash Manager

Kansas City, MO

Full-time

Remote

Mid, Senior Level

$100K/yr - $120K/yr

5+ years exp

Maximize your interview chances

CannabisLogistics

Insider Connection @NABIS

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Manage and scale a large distributed workforce, ensuring optimal performance across all accounting operations tasks.

Establish and track cost, efficiency, and performance metrics, using the data to drive improvements across the accounting operations department.

Lead process optimization initiatives to enhance departmental efficiencies and cost-saving opportunities, particularly within the order-to-cash workflow.

Serve as the primary contact for customers experiencing issues with our order-to-cash workflows.

Work closely with customers to understand their pain points, identify root causes, and propose solutions to resolve their concerns.

Collaborate with the Senior Manager to determine corrective actions based on root cause analyses.

Oversee and manage complex order-to-cash projects, ensuring timelines and deliverables are consistently met.

Implement strong project management practices, including goal-setting, milestone tracking, and resource allocation.

Collaborate cross-functionally with other departments to align project outcomes with organizational objectives.

Provide leadership and direction to the accounting operations team, fostering a culture of accountability and performance.

Delegate tasks effectively, ensuring clear ownership and accountability at all levels of the team.

Mentor and coach team members, ensuring they meet both individual and departmental deadlines.

Identify team development needs and lead initiatives to address skill gaps within the workforce.

Develop and maintain operational dashboards to monitor key performance indicators (KPIs) such as cost-efficiency, team productivity, and process bottlenecks within order-to-cash.

Analyze metrics to identify areas for improvement and implement necessary departmental changes.

Present operational performance data to senior leadership and advocate for necessary resources or adjustments.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Order-to-Cash ManagementAccounting OperationsProject ManagementProcess ImprovementOperational Metrics TrackingCustomer InteractionAsanaJiraRoot Cause AnalysisDelegation SkillsPerformance Data PresentationCross-Functional Collaboration

Required

5+ years of experience in order-to-cash, accounting operations, business process improvement, or a related field, with at least 3 years of experience managing distributed teams.

Proven experience managing and scaling operational teams in a fast-paced, high-growth environment.

Strong project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.

Expertise in establishing and tracking operational metrics (cost, efficiency, etc.) and driving changes based on data insights.

Exceptional delegation and leadership skills, with a focus on team accountability and development.

Strong customer-facing skills with a proven ability to identify root causes of issues and implement corrective actions within the order-to-cash process.

Experience in process improvement and implementing efficiency programs across accounting operations teams.