26 applicants

Company

Image Access Corp. · 16 hours ago

Implementation Engineer

United States

Full-time

Remote

Mid Level

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Business Process Automation (BPA)Software

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Responsibilities

Implement and deliver large capture automation workflow solutions to enterprise customers

Provide in-depth enterprise-level technical support to customers and partners, via email, web meeting and phone.

Answer both technical and non-technical questions for customers

Own the resolution of technical issues in complex customer deployments

Capture issues, report and track customer communication in Case Management System

Test the resolution code fixes and patches

Communicate common customer issues and collaborate with Software Development team members.

Create and maintain technical documents and knowledge base articles.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Document Capture softwareConfigure solutionsNet developmentJavaScript developmentWindows ServerLinux Operating SystemsJava/J2EE developmentJava Web Application softwareApplication Server ClusteringNASSAN StorageNetworking TCP/IPSSLProxyLDAPActive DirectorySAML SSO authenticationMS SQL ServerOraclePostgresTroubleshooting browsersAzureAWSGoogleAI ModelsProblem diagnosis

Required

Must have experience with any of the following Document Capture software: Kofax/Tungsten TotalAgility, OpenText Intelligent Capture, ImageTrust, InfoInput, IBM DataCap, ABBYY, RPA

Ability to install, configure and customize enterprise capture and automation solutions

Analytical, problem diagnosis, troubleshooting and problem solving skills.

.Net and JavaScript development skills; Java/J2EE development experience would be a plus.

Excellent knowledge Windows Server and Linux Operating Systems.

Java Web Application software knowledge, mostly Apache Tomcat (IIS and WebSphere would be a plus).

Application Server Clustering and NAS, SAN Storage for scalability and high availability.

Networking: TCP/IP, SSL, Proxy, LDAP, Active Directory, SAML SSO authentication.

MS SQL Server, Oracle, Postgres knowledge to write and execute SQL statements, perform maintenance tasks.

Troubleshooting capabilities of common browsers: Developer Tools, Console, HAR.

Excellent written, listening, and verbal communication skills including interpersonal, negotiation, and conflict resolution

You must be dependable, reliable, and have attention to detail

We need you to be self-Directed and motivated

We want you to learn new business use cases and systems quickly

Preferred

Java/J2EE development experience would be a plus.

IIS and WebSphere would be a plus.

Experience with hyperscalers such as Azure, AWS, Google and corresponding AI Models a plus

Benefits

Medical insurance for you and your family

Vacation

401K

Company

Image Access Corp.

Image Access Corporation provides business process automation and integration for organizations with large volumes of paper.

Founded in 1987

Rockleigh, New Jersey, USA

51-200 employees

http://www.imageaccesscorp.com

Funding

Current Stage

Growth Stage

Leadership Team

John Cassidy

Partner/Owner

Company data provided by crunchbase

Orion

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