CSAA Insurance Group, a AAA Insurer · 14 hours ago
Commercial Senior Auto Claims Adjuster- Remote
Arizona - Home Teleworkers
Full-time
Remote
Mid, Senior Level
$24.75/hr - $30.29/hr
1+ years exp
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Responsibilities
Manage a large inventory of claims ranging from minor to moderate complexity.
Answer inbound calls, open claims, acquire loss details from all involved parties and:
Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare, commercial GIG economy and/or personal lines non-standard products.
Explain policy, coverage, and appropriate course of action.
Arrange and pay repair, rental, towing, total losses and negotiate storage.
Document claim files, send correspondence, and communicate with all parties involved.
Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.
Qualification
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Required
High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
1-2+ years of auto or commercial adjusting/liability experience required.
Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.
Preferred
3+ years of prior claims adjusting experience preferred.
Auto physical damage training and/or I-CAR or SCLA enrollment preferred.
Bilingual a plus.
Empathy, Adaptability, Time Management, Organization.
Flexibility to support Pacific Time operating hours of 5:30am to 7:00pm. Ability to support weekend shifts as needed.
Capability to complete training and perform the job in a remote setting as required.
Strong computer navigation skills.
Outstanding interpersonal skills.
Ability to handle several tasks simultaneously.
Shows respect for differences through excellent communication skills with people from an array of backgrounds.
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
Fulfills business needs, which may include investing extra time, helping other teams, etc.
Benefits
Performance bonus
401(k) with a company match
Company
CSAA Insurance Group, a AAA Insurer
Why we're forever forward -- At CSAA IG, one thing will always endure: our commitment to excellence in everything we do for our members, employees and communities.
1001-5000 employees
H1B Sponsorship
CSAA Insurance Group, a AAA Insurer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (57)
2022 (61)
2021 (87)
2020 (62)
Funding
Current Stage
Late StageLeadership Team
Tom Troy
President and CEO
Joseph Kamau
SVP and Chief Information Security Officer
Recent News
Google Patent
2024-11-07
Google Patent
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2024-11-07
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