First American · 14 hours ago
Sr. Default Loan Servicing Specialist - Litigation (Remote)
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Responsibilities
Service mortgage accounts to ensure a variety of default and litigated activities are processed in compliance with all state and federal laws while maintaining compliance with Investor, Insurer, Agency and company guidelines
Order, review and maintain loan documents to include signing of documents needed to proceed within the default processes
Act as representative to the company in witness capacity for mediations, settlement, non-jury trials, jury trials and depositions.
Conduct a complete review of files to ensure all default timeframes have been met
Manage default proceedings on assigned cases by interacting and instructing various parties such as mortgagors, attorneys, investors, insurers, trustees, appraisers and any other party involved with default
Monitor vendor performance by reviewing all proceedings, records and timeframes in addition to working all system/database activities throughout the default process
Audit accounts for expense compliance and ensures proper application to system of record
Performs required research on any loan with questionable items such as the application of payments, proper notification, and any other situation that may arise
Diligently follow up on all outstanding requests and telephone calls from internal and external partners
Manage exception reporting used as key controls for minimizing risk
Follow departmental and business policies with strict adherence
Tasks are generally more complex in nature and usually involve evaluation and judgment
Decisions often require the review of multiple factors but are made within scope of company/department policies
No formal supervisory responsibility but is resource to less experienced team members
Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners
Recommends enhancements to department processes and procedures
Qualification
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Required
7+ years of directly related experience
High School diploma or equivalent
Strong knowledge of fundamental concepts, practices and procedures of particular function/department/field
Excellent verbal and written communication skills
Extreme attention to detail and ability to adhere to strict guidelines and procedures
Able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service
GSE and Government experience
MSP and LoanSphere experience
Knowledge of advanced computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook experience
Preferred
Some college preferred
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Company
First American
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.
Funding
Current Stage
Public CompanyTotal Funding
$450M2024-09-23Post Ipo Debt· $450M
2010-06-01IPO
Recent News
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