Customer Service Senior Representative - Express Scripts- Remote @ Express Scripts by Evernorth | Jobright.ai
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Customer Service Senior Representative - Express Scripts- Remote jobs in Elmhurst, IL
32 applicants
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Express Scripts by Evernorth · 14 hours ago

Customer Service Senior Representative - Express Scripts- Remote

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Health CareInformation Technology

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Responsibilities

Use of pharmacy and scheduling programs for documentation and nurse scheduling of home infusion visits.
Proactively communicate to field staff, nurse management, and patients.
Investigate/research issues and provide resolution.
Take initiative for problem solving with ability to multitask effectively and use critical thinking.
Correct and timely entry of data in appropriate systems.
A pro-active work ethic with ability to be managed/trained virtually.
High proficiency and regular use of Excel and Outlook.

Qualification

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Microsoft Office SuiteExcelOutlook

Required

High School education or GED.
5+ years of relevant Customer Service experience.
Microsoft Office Suite.
Extremely detailed oriented.
Excellent written and oral professional communication skills.
Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make independent decisions.

Benefits

Medical
Vision
Dental
Well-being and behavioral health programs
401(k) with company match
Company paid life insurance
Tuition reimbursement
A minimum of 18 days of paid time off per year
Paid holidays

Company

Express Scripts by Evernorth

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Express Scripts by Evernorth provides pharmacy benefits services with a clear mission: To simplify complexities and provide holistic, condition-focused care and clinically superior pharmacy benefit solutions for our clients and the people they serve.

Funding

Current Stage
Public Company
Total Funding
unknown
2018-03-08Acquired
1992-01-19IPO

Leadership Team

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Matthew Schoenthaler
Vice President of Sales
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Dmitry Milman
Director, Platform Software Engineering
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Company data provided by crunchbase
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