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Company

Mitsubishi HC Capital America, Inc. · 14 hours ago

Salesforce Project Leader

Itasca, IL

Full-time

Remote

Senior Level

$136K/yr - $175K/yr

5+ years exp

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Responsibilities

Provide end-to-end project management and ownership.

Collaborate with internal teams to design, develop, and implement Salesforce related projects.

Build, maintain, and develop effective relationships with internal and external stakeholders.

Agree on project objectives and measures of success, including time and budget, for a Salesforce project.

Responsible for planning, allocating tasks, and executing the projects at hand.

Set and track project milestones; manage and account for unforeseen delays, and realign schedules and expectations as needed.

Manage client expectations.

Deliver practical solutions on time and on budget.

Manage project teams including software developers. Lead and guide technical staff, and act as a liaison between them and senior management.

Communicate project status to stakeholders and know how to say things the right way.

Identify risks and issues so we prevent “fires” before they occur.

Work with agile and other methodologies.

Establish and implement project communication plans, providing status updates to affected staff and key stakeholders.

Helping identify and implement process improvements, so we improve our current processes and not repeat the same mistakes.

Identify and resolve project issues quickly or escalate as appropriate.

Conduct post-project evaluations.

Review, analyze and evaluate business requirements to design the most appropriate technology solutions.

Present potential technical solutions to MHCA leadership and business leaders on the technical and business value of proposed solutions.

Keep up to date on latest technologies, standards, and tools in areas relevant to the rapidly changing digital environment in financial services.

Ability to excel in a performance-driven, fast-paced, and competitive atmosphere and thrive in challenging environments and enjoy juggling competing priorities.

Must be creative, curious, and energized when designing and executing process optimization.

Handle other duties, responsibilities and special projects as assigned or needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce.com implementationSFDC infrastructureProject management principlesAgile/Scrum methodologiesSales CloudSalesforce.com administrationService CloudMarketing CloudCongaDocuSignAppExchange ProductsUser profiles managementCustom objects managementCustom fields managementWorkflow rules managementValidation rules managementDashboards

Required

Experience in commercial leasing, and/or other financial application systems.

5+ years working on implementation of the Salesforce.com application.

Thorough understanding of project management principles and planning.

Ability to manage multiple projects simultaneously and prioritize tasks effectively.

Ability to influence groups of people to complete a project in a timely manner without direct authority.

Firm understanding of SFDC infrastructure and configuration in Sales Cloud.

Experience with Agile/Scrum methodologies.

Organized with attention to detail.

Excellent analytical, logical thinking, and problem-solving skills.

Excellent verbal and written communication skills.

Ability to reason about complex problems and provide clear solutions.

Exposure to a variety of technologies, including object-oriented techniques/principles, database design, application & web servers.

Bachelor's degree in business, engineering, technology, or equivalent experience.

5+ years of experience as a project leader on Salesforce projects.

Preferred

Equipment Finance knowledge would be a bonus.

Service Cloud Experience.

Experience/Community cloud experience a bonus.

Marketing cloud experience a bonus.

Expertise with any Marketing automation tool, Conga, DocuSign and AppExchange Products.

3+ years of Salesforce.com administration and customization.

Advanced level of proficiency in Salesforce.com administrative tasks such as creating user profiles, roles, custom objects, custom fields, page layouts, workflow rules, validation rules, reports, dashboards.

One or More SFDC Certifications demonstrating current knowledge as an administrator.

+ SFDC Administrator and Advanced Administrator Certifications.