88 applicants

Company

athenahealth · 1 day ago

Operations Associate - epocrates

Remote - PA

Full-time

Remote

Entry Level

2+ years exp

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Enterprise SoftwareHealth Care

H1B Sponsor Likely

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Responsibilities

Process internal and external work requests through Salesforce, CMC, email, JIRA, or Teams channels

Create commercial ads using HTML coding

Troubleshoot issues that arise during QA checks and finding reasonable outcomes for clients and or internal stakeholders

Coordinate ad launches by tracking ad schedules, creative changes, campaign changes, and ensuring successful launch

Contribute to development and testing of new services and functionality; take point on testing as needed

Act as the voice of the client, anticipating pain points and gauging practicality of workflows

Maintain quality and integrity of evolving internal workflows

Close attention to campaign reporting ensuring successful delivery

Report out on campaign deliveries working closely with CSM team

Pull reports for upcoming launches to stay ahead of missing tasks and action items for future campaign flights

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesforceHTML codingAdobe SuiteJiraMS OfficeAd serving softwareOrder management softwareAd tech toolsCustomer service skillsTeamwork skills

Required

Bachelor’s Degree required

2+ years of professional experience or equivalent combination of experience and education

Excellent verbal and written communication skills, including ability to tailor communication based on audience

Exceptional customer service and teamwork skills are essential

Proficiency with many applications including, but not limited to, MS Office, MS Outlook/Exchange, Excel, Adobe Suite, Jira, and salesforce preferred

Demonstrated success at driving innovation in a dynamic environment

Passion for learning, coupled with the desire to break out of one’s comfort zone

Adaptability, flexibility and willingness to jump into any aspect of work to help achieve results as a team

Preferred

Preferred experience or willingness to learn in ad serving and order management software (Kevel, Mediaspectrum, etc…)

Ad tech and ad serving experience preferred

Preferred experience with HTML coding and mobile app campaigns such as exposure to ad tech tools similar to Nativo, Google Ad Manager, etc

Benefits

Commuter support

Employee assistance programs

Tuition assistance

Employee resource groups

Collaborative workspaces

Company

athenahealth

Glassdoor

4.0

Athenahealth is a provider of medical practice automation and claims management software to medical groups and health systems.

Founded in 1997

Watertown, Massachusetts, USA

5001-10000 employees

http://www.athenahealth.com

H1B Sponsorship

athenahealth has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (52)

2022 (89)

2021 (100)

2020 (67)