ResultsCX · 21 hours ago
Customer Service Healthcare Representative - Remote
Missouri, United States
Full-time
Remote
Entry Level
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Responsibilities
Help ResultsCX customers with a wide range of healthcare related inquiries
Handle both inbound calls and outbound campaigns to inform customers about changes that may affect them
Assist members with finding a primary care physician in their network
Review and process change requests on member insurance plans
Conduct healthcare screening or appointment scheduling
Qualification
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Required
High school diploma or GED required
Ability to type 30 words per minute
Intermediate/advanced technical proficiency
Open availability between 7am-2am EST 7 days a week
High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
Dedicated workspace in your home that is free of background noise and distractions
Company
ResultsCX
ResultsCX is a provider of customer experience management services.
Founded in 1990
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$22.87MKey Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired
2011-01-01Private Equity
Leadership Team
JC Ramey
CEO- Devicebits
Rajesh Subramaniam
MD & CEO
Recent News
2024-06-04
Company data provided by crunchbase
