30 applicants

Company

Doma · 16 hours ago

Technology Operations Manager

Remote USA

Full-time

Remote

Mid, Senior Level

$114K/yr - $214K/yr

5+ years exp

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Responsibilities

You will measure success by the amount of seamlessness and customer delight you drive, helping to transform title and escrow processes to allow for faster, more accurate and seamless transaction processing.

You are comfortable in an ambiguous and fast-changing environment and will be able to translate product vision and stakeholders' feedback into clear product goals and timelines for your team.

You will be able to drive product vision and strategy and identify requirements for new software capabilities that streamline the title and escrow process.

You will be responsible for ensuring that Doma Technology's title production systems support all title and escrow functions. Special consideration should include security & compliance, client support, operational workflows, and expansion of geographic footprint for title and escrow processing.

You will ship automated and integrated solutions to build a best-in-class title and escrow transactional platform.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Escrow SoftwareTitle Production ApplicationsSoftware ImplementationEnterprise Level InitiativesTechnical Problem-SolvingBusiness AcumenCollaboration Skills

Required

5+ years of relevant experience in title and escrow software implementation.

Extensive experience in the title and escrow field, specifically surrounding title production applications administration and implementation.

Experience implementing software or processing purchase transactions for many states.

Managed multiple, critical enterprise level initiatives to ensure product is shipped accurately and on time.

Understand complex problems and identify potential technological solutions to resolve.

Able to prioritize constantly changing priorities based on potential business value and risk to the company.

Able to operate independently with little management oversight.

Are a leader who gains respect from various stakeholders within the company.

Preferred

Creative ideation: Dreaming up solutions and experiences that surprise stakeholders and clients.

Business acumen: Using data and judgement to identify the opportunities with the highest business impact.

Technical problem-solving: Working with multiple stakeholders to solve technically complex challenges and build an enterprise level transactional management system.

Collaboration skills: Being able to facilitate a diverse group of stakeholders to make a high-stakes decision.

Communication skills: The ability to clearly articulate a strong strategic narrative and work through disagreements.

Benefits

Medical/dental/vision insurance

401(k)

Generous vacation time

Paid bonding leave

Paid Time Off (PTO)

12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)

Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start on your first day of employment

Flexible Spending Account (FSA) & Health Savings Account (HSA)

401K with company match program

Tuition Reimbursement

Short-Term & Long-Term Disability

Commuter Flexible Spending Account (i.e. Transit or Parking)

Supplemental Life and AD&D Insurance

Auto & Home Insurance Group Life Insurance

Critical Illness, Injury and Hospital Insurance

Pet Insurance