Lumen Technologies · 18 hours ago

SR Technical Project Manager

United States

Full-time

Remote

Mid, Senior Level

$81K/yr - $107K/yr

5+ years exp

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Responsibilities

Deep understanding and focus on customer business outcomes and business value insights through a design-led thinking.

Oversee the execution of key programs, ensuring timely delivery, scope adherence, and desired outcomes. Build programs from the ground up, focusing on measurement and prioritization to deliver maximum results.

Foster alignment and ensure a unified approach to customer experience by working with sales, marketing, product, and partner teams.

Utilize data and feedback to identify improvement opportunities and continuously enhance the Front Door Process

Thrive in a dynamic, fast-paced environment, managing change and driving transformation initiatives within the AI and technology arena.

Drive growth by focusing on programs that increase revenue, accelerate deal velocity, and foster long-term customer relationships.

Lead data gathering, analysis, and interpretation to create actionable insights driving desired results.

Experience and understanding of partner ecosystems and product houses.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

PMP/PMI CertificationProject ManagementCustomer Relationship ManagementData AnalysisFederal Government ContractsSales ExperiencePartner Ecosystems Knowledge

Required

Typically 5+ years professional experience with a Bachelor's Degree or equivalent education and experience or 2-3 years with a Master's Degree.

Possesses detailed knowledge of one technology or professional discipline, or basic knowledge of several areas. Broad application of principles, theories, and concepts.

Experience in the transition, implementation, management and execution of large-scale contracts

Experience maintaining excellent customer relationships

Ability to manage process/procedural changes - thorough understanding of Federal Government contracts

Strong verbal and written communication skills

Demonstrated conflict resolution skills

Ability to work in a fast-paced, multi-task, stressful environment