Optum · 2 days ago
Financial Counselor - Cooperstown, NY
Cooperstown, NY
Full-time
Onsite
Entry Level
$16.54/hr - $32.55/hr
1+ years exp
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Responsibilities
The Financial Counselor is responsible for assisting patients with navigating their insurance benefits, cost of service and financial assistance needs.
Individuals in this role serve as a liaison between medical staff, patient financial services, insurance payers, patients, family members and other team members to ensure excellent patient care.
Verification of insurance eligibility, benefits, and authorizations
Ensure appropriate insurance coverage is listed within a patient’s account
Point of contact for uninsured and underinsured patients
Collaborate with Patient Financial Services and various foundations for charity care
Assist eligible patients with enrolling for coverage on the exchange portal Estimates and Collections
Create and finalize estimates for patients for upcoming/current services
Contact patients prior to their procedures and collect payments
Work with patients to set up payment plans and loan programs Customer Service
Collect confidential and sensitive information in a respectful manner
Assist patients, departments and providers with eligibility, benefits and authorization questions and cost information
Remain knowledgeable with changing workflows
Navigate difficult conversations resourcefully and respectfully
Communicate protocols and complex terminology in a manner easy to understand
Motivate teammates to achieve goals set by department
Qualification
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Required
High School Diploma / GED (or higher)
1+ years of practical work experience in healthcare or finance
Ability to work full-time, Mon-Fri 8:30am to 5pm
Ability to work an on-site role at 1 Atwell Rd. Cooperstown, NY
Preferred
Experience with Microsoft Office products
Experience in a Hospital Patient Registration Department, Physician office or any medical setting
Working knowledge of medical terminology
Understanding of insurance policies and procedures
Experience in insurance reimbursement and financial verification
Ability to perform basic mathematics for financial payments
Experience in requesting and processing financial payments
Benefits
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (470)
2022 (822)
2021 (646)
2020 (458)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
CEO
J
Jay Green
Chief Financial Officer
Recent News
BostonGlobe.com
2024-12-04
Silicon Republic
2024-11-28
Company data provided by crunchbase
