Be an early applicantLess than 25 applicants

Company

Thunder · 18 hours ago

Amazon Connect Sr. Client Director - (Sr. Account Executive)

New York, NY

Full-time

Remote

Mid, Senior Level, Lead/Staff, Director/Executive

$128K/yr - $165K/yr

4+ years exp

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Business IntelligenceConsulting

No H1B

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Responsibilities

Sell Thunder's best-in-class Amazon Connect multi-cloud implementation and managed services offerings

Hit and exceed expected Sales metrics, to include conducting at least 4 meaningful meetings a day

Partner with clients within varying verticals, serving as a trusted advisor, creating and executing tailored business plans for consistent sales engagement process

Interact strategically with the sales teams at Amazon and their partners to establish new business relationships

Develop account strategy according to Thunder Sales Playbook, in partnership with practice leaders

Target, nurture, and grow key/buyer influencer relationships

Execute successful delivery hand-off by onboarding consultants thoroughly at the start of new projects

Ensure quality and client satisfaction via high-value touchpoints throughout projects

Partner consistently with Thunder Delivery leaders for successful sales outcomes

Update key activities in Salesforce CRM daily and keep pipeline deals accurately updated per the Thunder Sales playbook

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Amazon ConnectCCaaSConsultative sellingSalesforce CRMGenerative AISales MethodologyGongAsanaCertiniaStrategic presentation

Required

4-5+ years' experience selling product and services into Contact Centers and/or selling services into the Amazon ecosystem, with a strong reputation with Amazon stakeholders and teams

In depth knowledge of Amazon Connect platform capabilities

Experience in driving Contact Center as a Service (CCaaS) transformations

Consultative selling approach with the ability to position Amazon Connect value drivers to business and technical stakeholders

Understanding of Generative AI concepts used to optimize Agent and Customer experience via smart IVR, chatbots, assistants, etc.

Best-in-class communication and strategic presentation skills (ex. deck creation, thought leadership)

Winning record of overachievement on sales goals and accountability to metrics

Appetite for learning new skills and developing new knowledge sets

Bachelor's Degree preferred

Proficient with technology + productivity tools

Current Thunder Sales tech stack: Salesforce CRM, Gong, Asana, Certinia (PSA)