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Company

Chartis · 16 hours ago

Associate Vice President, Business Development Operations

Chicago, IL

Full-time

Remote

Entry, Mid, Senior Level

$150K/yr - $215K/yr

10+ years exp

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ConsultingHealth Care

Growth Opportunities

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Responsibilities

Provide strategic business leadership to advance and maintain the enterprise CRM, setting the CRM system vision and informing and overseeing system improvements to align with enterprise growth and structure, maximize business insights, and increase user adoption

Collaborate with cross-functional teams (e.g., leadership, BD, marketing, finance, and IT) to understand their needs and priorities

Develop and oversee an ongoing maintenance plan for our CRM data

Be responsible for user adoption and proficiency through training and support

Manage the intersection points of the CRM with other business systems such as Workday (ERP) and HubSpot (Marketing)

Establish appropriate governance and quality management steps that provide a high level of data quality, including data integration and automation where appropriate

Lead a team of colleagues including both direct report(s) as well as close collaborators to ensure successful execution of system enhancements and ongoing maintenance

Partner cross-functionally with Finance and Analytics to maintain a unified, enterprise revenue forecast

Develop BD KPIs and dashboards and take an active interest in using the CRM to identify trends/opportunities related to BD, and enable data-driven strategies to decision making (e.g., competitor trends, interventions to increase market activity)

Oversee the firm’s conflict policy and related processes

Improve operational processes that drive BD efficiency, success, and data integrity

Define and document business workflows, including workflows to optimize CRM usage

Translate enterprise business decisions into the required changes to our CRM and revenue management related reports and processes, and oversee the resulting changes

Provide project management over the integration of new businesses into the enterprise CRM, enterprise revenue forecast, and other financial/operational reports

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesforceRevenue ManagementBusiness DevelopmentHealthcare ConsultingData AnalysisProject ManagementMS WordPowerPointExcelStrategic Problem Solving

Required

10+ years of experience working in a professional services environment, 8+ years in a business development or consulting operations role focused in healthcare

Bachelor’s degree required

Passion for accelerating growth in an entrepreneurial environment

Ability to adapt and pivot work as needs and priorities evolve

Adept at managing and prioritizing multiple projects simultaneously

Ability to rapidly learn and synthesize new knowledge and insights

Outstanding written and verbal communication skills

Exceptional client service orientation

Strong strategic problem solving and project management capabilities

Ability to synthesize learnings and communicate in concise, informative written communications

Advanced capabilities in Salesforce, MS Word, PowerPoint, and Excel

Passion for materially improving the delivery of healthcare in the world

Role location is flexible; must be able to travel occasionally to firm and practice area meetings