Be an early applicantLess than 25 applicants

Company

Paycor · 14 hours ago

Tax Specialist - Notices

United States

Full-time

Remote

Entry Level

$19.40/hr - $31.05/hr

Maximize your interview chances

Bookkeeping and PayrollEmployment

Insider Connection @Paycor

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Effectively research root cause of tax notices clients receive to identify how the issue occurred and how to prevent it from occurring in the future.

Prepare and distribute correspondence to tax agencies documenting the root cause of the issue and include any supporting documentation the agency will need to close out the issue.

Communicate with and assist clients in resolving issues related to payroll taxes and agency tax filings.

Prepare and distribute correspondence to clients documenting the root cause of the issue, all correspondences sent to the agency for their records, and when appropriate confirmation form the agency the issue has been resolved.

Partner with tax agencies and internal Paycor teams to troubleshoot issues and research solutions to resolve Client tax questions and issues.

Educate clients on the impact of the notice and any unresolved tax issues.

Accurately balance Client’s tax returns and tax payments with the agency.

Maintain up-to-date knowledge of payroll taxes and tax issues for federal and local taxing authorities.

Communicate with clients to obtain key information needed to complete a notice including the impounds for payments

Prepare correspondence to tax agencies requesting abatement of penalty and interest

Quality assurance review of tax setup within Paycor systems

Identify and document problems and trends and recommend solutions to eliminate the same problem in the future.

Actively participate as a member of the team and support other team members as needed, including fill in work for specialists as required.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Tax researchClient communicationPayroll tax knowledgeMicrosoft ExcelTechnical support

Required

Ability to work in a fast-paced, changing environment to meet tight deadlines.

Proven experience providing world-class service and ability to learn new systems and/or enhanced functionality within an existing system.

Demonstrated success with establishing and maintaining positive working relationships with clients and peers across multiple departments.

Detail-oriented, analytical problem solvers, with a passion for working quickly and accurately.

Proactive, quick learner, willing to take ownership of assignments and see through to successful completion.

Demonstrated drive to learn new skills, enhance and implement process efficiencies for the betterment of the client, team and Paycor.

Excellent Client Service and technical support skills.

Ability to multi-task and work independently.

Excellent interpersonal, verbal, and written communication skills.

Microsoft Office experience: Excel proficiency required (pivot tables, VLOOKUPs, etc.).

Must be available to work extended hours during peak season volume.

Preferred

Knowledge of federal/state/local revenue and unemployment filing requirements is a plus.

Benefits

A flexible virtual-first work philosophy

An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor's growth

401(k) with $.65 match for every dollar contributed up to 6% of eligible pay

Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)

Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care

Paid leave for birth parents, non-birth parents, elder caregivers, and military support

Sabbatical opportunities for tenured Associates

Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount

Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges