Home Health Focus AI ยท 15 hours ago
Supervisor of Patient Admissions (Remote)
Chandler, AZ
Full-time
Remote
Entry, Mid Level
2+ years exp
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Responsibilities
Supervise daily operations of the PAS/Customer Service Call Center, ensuring efficient service delivery
Monitor staff performance and conduct quality checks to maintain high service standards
Provide training and support to new and existing staff to meet organizational goals
Collaborate with management to identify and resolve customer service obstacles
Ensure compliance with policies, procedures, and regulatory requirements regarding patient information
Qualification
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Required
Bachelor's Degree in healthcare or equivalent education and experience
2-3 years of experience as a PAS/Customer Service Coordinator or 1-3 years as a Supervisor
Demonstrated leadership and management competencies
Excellent verbal and written communication skills
Proficiency in Microsoft Excel, Access, PowerPoint, and Word
Preferred
Experience with customer service and quality improvement initiatives
Skills in diversity management and performance management
Familiarity with call tracking and customer service software applications
Company
Home Health Focus AI
HomeHealthFocus.ai is an innovative data platform that tracks and analyzes critical information from home care, hospice, and senior living companies across the United States.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
